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Asset Sync

Requirements before you begin

Data & reporting·Platform: Google Sheets™ + Jira Service Management Assets·Walkthrough·Reading time: ~1 min·Jul 2026

Requirements before you begin

A short check so the rest goes smoothly. Two minutes now saves an hour of wondering why the schema list is empty later.

You need​

  • A Google™ account and a Google Sheet you can edit. The add-on writes into a spreadsheet, so you need edit access to one. Any sheet will do, including a blank one.
  • An Atlassian account with access to Assets. Assets is part of Jira Service Management Cloud. The add-on reads Assets as you, so the schemas you want to report on must be visible to your own Atlassian account.
  • A schema with some objects in it. The add-on can only import what exists. If your Assets is empty, the wizard will work but the report will not have much to say.

You do not need​

  • Jira administrator rights. Any account that can browse the schema can report on it.
  • A query language. The simple filter covers most reports. AQL is there as an option, never a requirement.
  • Anything installed on the Jira side. The add-on lives entirely in Google Sheets. There is no Marketplace app to add to Jira and nothing for a Jira admin to configure.

A quick way to check your access​

Open Assets in Jira Service Management and confirm you can see the schema you have in mind. If you can browse it there, the add-on can read it as you. If you cannot, ask whoever owns the schema for access first, because the add-on will show you exactly what Jira shows you and nothing more.

Where to next​

You are ready. Go to Installing the add-on.

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