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Asset Sync

Overview

Data & reporting·Platform: Google Sheets™ + Jira Service Management Assets·Start here·Reading time: ~2 min·Jul 2026

Overview

If you have just landed in this documentation, this is the right place to begin. You do not need a technical background to get value from these pages.

Asset Sync is an add-on that runs as a sidebar inside Google Sheets™. You connect it to your Atlassian site, pick a schema from Jira Service Management Assets, choose the object types and attributes you care about, and it writes the objects into your spreadsheet as a report. When you want fresh data, you refresh the report yourself with one click. This section explains what that means before you install anything.

What is in this section?​

What is Asset Sync? The short version of what the add-on is, who it is for, and why a spreadsheet is often the right window onto Assets.

What it does and does not do Scope matters. This page is plain about the boundaries, including why the import is one-way and why refresh is a button rather than a schedule.

How it works A plain-language walk through what happens when a report runs, so nothing in your sheet is a mystery.

Read them in order. They take about six minutes combined.

Where to next​

When you have read the three pages above, head to Get started to install the add-on and build your first report.

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