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$launchpad open --docs Core schema

Core schema

Operational·Foundation·Platform: Jira Service Management Cloud (Assets)·Implementation Guide·Reading time: ~3 min·Version 1.2·Jun 2026

Core schema

Every LaunchPad schema needs to know about people, teams, vendors, and locations. The Core schema defines that master data once, so no other schema ever has to duplicate it.

This is the hub in LaunchPad's hub-and-spoke design. Deploy Core first, and every spoke schema you add afterwards (Standard CMDB, Cybersecurity, Vendor Management, and the rest) links its ownership and organisational references straight back to it. One source of truth, shared everywhere.


What you get

Object TypePurposeKey Attributes
PersonEmployees, contractors, and external contactsName, email, department, team, job title, manager
TeamFunctional groups that own assets and receive ticketsName, team lead, team type, escalation path
DepartmentOrganisational structure unitsName, code, head, parent department, cost centre
LocationPhysical places where people work and assets resideName, type, region, tier rating, capacity
VendorExternal organisations you purchase from or partner withName, type, relationship owner, risk level
ApplicationSoftware applications used by the organisationName, type, vendor, owners, criticality
Cost CenterFinancial units for budget tracking and allocationName, code, owner, status
Business ServiceBusiness-facing services delivered to internal or external customersName, service ID, criticality, owner, support team

8 object types · 15 reference types

Together these eight types form your organisational directory: people belong to departments and teams, teams sit in departments, vendors provide applications, cost centres fund departments, and business services carry an owner and a support team. Business Service is new in v1.2, giving spoke schemas a shared service record to point at instead of inventing their own.

tip

Pro tip: Core is designed as a foundation layer. You do not need to populate every object type on day one. Start with Person and Team, then add the rest as your CMDB matures.


When to use this schema

Deploy Core first if you intend to run two or more schemas side by side (for example, Standard CMDB alongside Vendor Management). At deploy time, the other schemas offer to link their people, team, vendor, and location references to your Core objects instead of duplicating organisational data.

If you only ever need a single schema, you can skip Core: each template can deploy standalone and create local copies of the types it needs. Core becomes valuable the moment you want one shared directory that multiple schemas point back to.

Not sure which path fits? See Which Schema Should I Choose?


Schema at a glance

Core schema graph showing object types and relationships

Person ──(Member Of)──▶ Department / Team
Person ──(Works At)──▶ Location
Team ──(Part Of)──▶ Department
Department ──(Funded By)──▶ Cost Center
Vendor ──(Provides)──▶ Application
Application ──(Owned By)──▶ Person
Business Service ──(Supported By)──▶ Team

Eight object types, tightly connected. Spoke schemas reference Person, Team, Vendor, Location, and now Business Service rather than recreating them.


Documentation

Quick Start Guide Step-by-step deployment guide covering all eight object types, relationship configuration, and initial data population.

Governance playbook and forms specification for this schema are part of the LaunchPad Playbooks offering (coming soon).