Skip to main content
launchpad://docs/standard
$launchpad open --docs How to run a scan

How to run a scan

Starter·Platform: Jira Service Management Cloud (Assets)·Guide·Reading time: ~3 min·Version 1.3·Mar 2026

How to run a scan

Running a scan takes less than a minute. This page covers what you need before you start and the steps for Scan Your Environment (Environment Analysis).

Before you start​

You need an API token configured in LaunchPad. If you haven't set one up yet, go to LaunchPad Settings and add your Atlassian API token. The scanner uses it to read your Jira instance's spaces, service desks, and custom fields.

No other configuration is needed. The scan is read-only and doesn't change anything in your instance.

Running the scan​

  1. Open LaunchPad from your Jira instance.
  2. Click Scan Your Environment on the home screen.
  3. Click Run Analysis.

That's it. The scan typically takes three to five seconds.

A terminal sidebar shows progress as LaunchPad reads your instance. When the scan completes, your results appear automatically.

How long it takes​

The scan is fast, typically 3 to 5 seconds. There's nothing to wait for. Results appear immediately.

What to do next​

Once you have results, the next step is understanding what they mean. See Understanding scan results for a guide to reading and interpreting what the scanner found.